Privacy Policy
Last Updated: October 2026
At TheWebSolve ("we", "us", "our"), protecting the privacy and confidentiality of your personal and commercial data is fundamental to our security-first ethos. This Privacy Policy details what information we collect when you visit thewebsolve.com, submit quote requests, or engage our engineering services, and how that information is handled.
1. Information We Collect
We only collect information that you knowingly and voluntarily provide to us when submitting inquiries through our website:
- Contact Details: Your full name, work email address, and phone/WhatsApp number.
- Project Specifications: Business goals, desired feature sets, target timelines, and budget ranges submitted via our Quote Wizard or Contact Form.
- Security Audit Targets: Domain URLs submitted to our Free 15-Point Website Security Audit funnel.
- Technical Diagnostics: Standard non-personally identifiable server telemetry, including IP address, browser user-agent, and timestamp collected strictly for anti-spam rate limiting and bot deterrence.
2. How We Use Your Information
We use the data collected strictly for legitimate business and technical purposes:
- To evaluate your technical requirements and prepare itemized milestone proposals.
- To conduct passive 15-point reconnaissance scans and deliver confidential audit reports.
- To communicate with you directly regarding project milestones and technical consultations.
- To enforce server rate-limits and protect our infrastructure from automated spam and abuse.
3. Zero Third-Party Data Selling
We never sell, rent, monetize, or trade your personal or commercial data with third-party advertising brokers or marketing databases under any circumstances. Data submitted to TheWebSolve remains confidential and is accessible only to authorized members of our senior engineering team.
4. Non-Disclosure & Client Confidentiality
We treat all proprietary business logic, architectural diagrams, software codebases, and penetration testing findings as strictly confidential. Bilateral Non-Disclosure Agreements (NDAs) are routinely executed prior to exchanging production credentials, repositories, or commercial data.
5. Cookies, Telemetry & Session Recording Policies
Our platform is engineered for data minimization and visitor privacy:
- Session Replay Disabled by Default: We do not run invasive keystroke loggers, mouse trackers, or session replay tools (such as FullStory, Hotjar, or Clarity) by default. Any diagnostic telemetry operates strictly on an opt-in basis.
- Automatic Input Privacy Masking: In compliance with the California Invasion of Privacy Act (CIPA) and global wiretap defense guidelines, all user inputs, textareas, and payment verification fields are programmatically masked (`data-ph-no-capture="true"`, `data-clarity-mask="true"`) to prevent sensitive form data or references from entering analytical buffers.
- Self-Hosted Typography: All fonts served across thewebsolve.com are 100% self-hosted on our secure local edge servers in `.woff2` format. We do not load remote fonts from Google Fonts or third-party CDNs, ensuring your IP address is never leaked or transmitted to foreign server clusters without your explicit consent.
6. Children’s Online Privacy Protection Act (COPPA) Compliance
Our engineering, software development, and penetration testing services are strictly directed to businesses, enterprise organizations, and individuals aged 18 and older. We do not knowingly collect, solicit, or maintain personal information from children under the age of 13 (or under 18 for commercial contract execution). If we discover that a user under the legal age has submitted information through our inquiry funnels, we immediately purge all corresponding records from our infrastructure.
7. Direct Outreach, Anti-Spam (CAN-SPAM / CASL) & Opt-Out Rights
All commercial outreach communications, security assessment memos, and marketing briefings dispatched by TheWebSolve adhere strictly to the CAN-SPAM Act and international anti-spam standards:
- Every outreach communication prominently features our verified physical headquarters postal address: Sector: 11, Road: 18, House: 21, Uttara, Dhaka - 1230, Bangladesh.
- Every message provides a direct, functional 1-click unsubscribe mechanism. You may also opt out of all future outreach communications at any time via our public Email Suppression & Opt-Out Gateway.
- Unsubscribe requests are processed immediately and added to our immutable suppression registry.
8. Data Security Measures
As cybersecurity professionals, we apply defense-grade controls:
- All communication across thewebsolve.com is encrypted in transit using modern TLS 1.3 / SSL encryption.
- API endpoints enforce honeypot bot traps, input sanitization, and IP rate limits to mitigate brute-force and injection attacks.
- Internal lead records are stored in cryptographically secured, access-controlled repositories.
9. Your Data Rights
Under GDPR, CCPA/CPRA, and international privacy standards, you have the right to request access to the personal data we hold about you, request corrections, or request complete deletion of your records from our systems at any time by emailing us at info@thewebsolve.com.
10. Contact Us Regarding Privacy
If you have questions, concerns, or requests regarding this Privacy Policy, please reach our compliance team directly:
TheWebSolve Compliance Operations
Email: info@thewebsolve.com
Dedicated DMCA & Legal Notices: dmca@thewebsolve.com
WhatsApp: +880 1847-554207
Headquarters: Sector: 11, Road: 18, House: 21, Uttara, Dhaka - 1230, Bangladesh